The third activity combines the work of the e-infrastructure collaboration and the Service Catalogue Alignment and focuses on the implementation and operation of the eInfraCentral portal, the underlying knowledge base and the corresponding APIs (Application program interfaces) and consists of two parts; 1) the implementation of the service catalogue, and 2) the development of monitoring mechanisms.
- The implementation of the service catalogue will feature different views and aspects of the services targeted towards e-infrastructure users (researchers-SMEs-citizens), technology providers and policy makers. This task will be accompanied by the definition and publication of the exchange formats for the automatic population of the service catalogue from the e-infrastructures, and registration/validation tools used by e-infrastructure operators.
- The development of monitoring mechanisms. These will effectively provide a European e-infrastructure Observatory created from the service catalogue and their KPIs with aggregated and comparative views. They will monitor different aspects and activities of the entire spectrum of European e-infrastructures, such as their operation and use, resources offered to the research and educational community and other users in Europe, their uptake by the relevant stakeholders. They will effectively be used to support evidence based decision making for European-wide policies.
The development of the portal is divided into two phases:
- In the first phase, a Service Catalogue Portal Prototype will be set up with a limited number of common services that can be tested by user groups (second half of 2017).
- In the remainder of the project, eInfraCentral will fully deploy the portal to cover a broader range of services, KPIs and monitoring and visualisation tools. The public release of the eInfraCentral Portal is planned for April 2019.
The eInfra Portal – towards EOSC
The eInfra Portal is a step towards a European Open Science Cloud (EOSC) with the aim to create:
- A common harmonised catalogue of e-infrastructure services
- A “one-stop shop” for end users to access and compare services
- A single point of reference for researchers and the broad community to provide access and make services and resources discoverable.
- A tool for seamlessly monitoring of service performance and quality across multiple service providers
The eInfra Portal – User focused
The eInfra Portal wants to appeal a wide range of potential users:
- Individual Researchers
- Research Communities
- Data & Content providers
- Research Administrators
- Policy Makers
- Industry/ SMEs
- Citizen Scientists (Public)
These users are divided into two main user groups: 1) e-infrastructure providers and 2) e-infrastructure service and users.
1) Service providers - Wish List
What benefits will the eInfra Portal offer service providers?
- It will increase their visibility of service offerings
- It will attract new type of users
- It will streamline service descriptions according to a common typology and definitions
- They will become part of an EU-wide initiative
What functionalities will the eInfra Portal offer service providers?
- Easy Registration of services
- Prefilled fields and suggestions
- Uniform service description & comparable service offerings across e-infrastructures
- Management of service access requests
- Customer feedback gathering
- Harvesting and Recording of service KPIs through time
- Monitoring and Advanced Visualization of service KPIs
2) Service consumers - Wish List
What benefits will the eInfra Portal offer service consumers?
- Discover services of interest
- Save time for comparing various service offerings (e.g. by price, features)
- Be able to assess the relevance of the offered services instantly
- Request access more easily to services that I am interested in as a user
- Identify gaps in the offered services
- Rate experience with the used services for service improvements
What functionalities will the eInfra Portal offer service consumers?
- Search services using keywords
- Explore/browse a catalogue of services:
- Browse through specific filters (faceted search)
- View services organized per category
- View details for a specific service
- View key performance indicators (KPIs) for a specific service
- Compare service characteristics and KPIs
- Visually explore service stats and KPIs through different types of graphs
- Different views based on the user group and area of interest (researcher, funder, etc.):
- Different filters on service types and offerings
- Different highlighted KPIs
- Different rankings and characteristics for comparison
- Each e-infrastructure will describe their own user groups
- The recorded user groups are compiled in a common list of targeted users for eInfraCentral
- Personas are created for each user group
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